Lululemon sent me the wrong item. Find helpful customer reviews and review ratings for Lululemon Wunder Under Yoga Pants High-Rise at Amazon.com. There is nothing she can do.that I should decide before I buy a sale item. Called customer services, or educators as they like to be known. Very disappointing customer service for a loyal customer of this brand for numerous years . As per all the other reviews here, they are clearly having major issues with their customer service. Too many bad reviews. I purchased a bra, which was broken when I used it first time, the hook snapped (this seems a common problem for many people). I advised of poor quality of tank top worn once and they continuously reiterated that I was not entitled to a refund or exchange and never acknowledge the poor quality of the product Their view was that I had snagged them, my view was I hadn't but even if I had caught something (so minor I didn't notice) then £90 leggings shouldn't split like a pair of tights. Customer service help, support, information. The flipside of treating your customers as a community rather than a market segment is that while you’re able to unite them under certain elements, you … The customer service of Lululemon is totally hopeless. Cute leggings but.....I bought this leggings for over 110 dollars. File a complaint at ComplaintsBoard.com, Page 3. Later, taking the pants off at night, my floor was covered in disintegrating jogger pants - they are REALLY defective. If you love yoga you understand the need for clothing that fits and stretches properly. received everything on time, but these heads in the clouds forgot to take out the security clip from one item so I can't wear it. ?I will never shop at Lululemom store in…, The WORST CUSTOMER SERVICE & EXPERIENCE EVER. The return button does not work ( when I finally found it) , live chat is down and , after over 20 minutes on hold at customer service, I gave up.Help!Whatever you do STAY AWAY FROM THIS COMPANY, which used to be great. Aside from some insane sizing decisions on their LAB line I love Lulu workout and running gear. Waited a week and still no delivery. Such expensive products and suuuuch terrible customer service. Lululemon has a consumer rating of 1.64 stars from 122 reviews indicating that most customers are generally dissatisfied with their purchases. Read real customer ratings and reviews or write your own. lululemon makes technical athletic clothes for yoga, running, working out, and most other sweaty pursuits. If your a newbie to the gym or a pro you definitely want to get your hands on some lululemon! Lululemon used to have a wonderful customer service but that's unfortunately no longer so. My case had been closed even without bothering to tell me about it. I contacted Lululemon's customer service though their online form and submitted pictures of the mat couple days later to Victoria who replied to complaint. Have a burning question not covered by our FAQ?The GEC is here to help. After such an experience I would never want to shop with this company again and would spread the word across my friends, clients and colleagues! Dire. This review applies to on-line customer services. It took them 4 months to refund. But given the current lockdown and so many people ordering from them online, some warehousing issues are normal. I advised of poor quality of tank top worn once and they continuously reiterated that I was not entitled to a refund or exchange and never acknowledge the poor quality of the product No paid reviews. Just way too much like hard work for what is, essentially, an average quality, extremely expensive product. BBB Reports On. Their … I have been buying more training gear than usual during lockdown and most of the time there are no issues. lululemon athletica is also doing something interesting at the individual level. Avoid if you can. Expensive but worth it. Appalling customer service. Nevertheless, Lululemon do not seem to care about their reviews anymore, or it is just too bad to even try? I really love this company and has never had any issues. I never heard back from her until I followed up couple weeks later. Extremely poor customer service, received a pair of shorts with the tag still on, very difficult to get in touch with anyone from Lululemon. LOOK IT UP! I would give zero stars if I could. Leggings. Fantastic. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! Reviews from lululemon athletica employees about working as a Customer Service Representative at lululemon athletica. Lululemon is a well-known name for women that love their yoga pants. Products are OK, pretty steep price point, but fine. Live Chat. This company is not bothered about service or whether you get your items. Get insight on Lululemon Athletica real problems. She said even I paid over 110 for it. I asked to speak to a manager and they even told me there wasn’t one.At this point, beyond using a gift certificate that I received from a friend, I’m never purchasing LuLuLemon attire again and I will spread the word on my experiences with LuLuLemon to my friends and family to ensure no one buys any certificates for me in the future and hopefully doesn’t buy product from them again either.I have had nothing but issues placing numerous orders the last few days, I’ve missed discounts for Black Friday and cyber Monday due to the discrepancies.I am just happy to part ways with this company. They are not worth the $ if they are going to fall apart that quickly. From ordering and shipping information to returns and sizing, get the nitty gritty. Still waiting for a my refund for an item returned weeks ago. For the cost of their products this service is not good enough. For What?? Join the 401 people who’ve already reviewed Lululemon Athletica. I saw two gals working and they were both very friendly and helpful. Alright, we’ve got you covered. 31 reviews of lululemon "Recently opened and across from Nordstrom makes it easy for me to find. Made me send photos then immediately rejected the claim with standard language. Yet, I am still waiting for refund. Don't. This place is a rip off, Excellent, useful and easy to use website. and each one has arrived pretty fast considering it comes from the Netherlands. The customer service is AWFUL. Keep telling me that they have processed my refund and I keep showing them evidence that they have not! Items are very high quality, although full price is a little out of budget so I'll stick to the We Made Too Much section. Such a ridiculous set-up. Avoid Avoid - wasting time and money?! And the lady was so rude to me. Never again. I am the biggest lululemon supported and a yoga teacher. The return was simple and easy - they were picked up from my door by Ups and the refund was made a week later. I feel sad I don’t want to go back to a store that I love for a long time. So disappointed not buying from here again! Share your voice on ResellerRatings.com As always, shipping is free. Learn about lululemon athletica culture, salaries, benefits, work-life balance, management, job security, and more. Lululemon recommended I attend in person to a store which is not practical or convenient considering the tights were purchased online due to distance to store. In the end their customer service team simply ignored my concerns, which was very frustrating. I don’t feel like 1-2 months is normal wear and tear. I bought a long line bra for £58.00. The adding value of 78 is just nothing, but wastes of money! Sweet and Sour lessons in Brand BuildingThis post has become one of our Top 5 most-read customer experience (CX) assessments - the chequered history of Lululemon.. First the background. My mom got me started a few months ago. Service in store is amazing and they always offer to deliver things back to my house when I shop there. 7 lululemon reviews. Don;t even invest. I received a gift card, I was unable to log into the card for 2 weeks with daily emails about the gift card showing page not valid. 2,459 lululemon reviews. The size can fit well. I received the dress this morning. I always preach about quality of Lululemon and this is so disappointing. Excellent straight forward customer service. First time buying from Lululemon, terrible experience. The service they offer is simply not up to scratch for a brand that charges such high prices. Sent photos to Lululemon who could care less. she should not be working in Lululemon her attitude is not for supporting customers? Still with 15 to 20 days back at Lululemon even when I told them the investigation was complete with Fedex. Reading these reviews, I'm quite glad I didn't. I'm a bit surprised about all the one star reviews. No emailTo advise. I contacted the customer service on 12/08/2020, fulfilled many requests from Lululemon, including various descriptions as well as photos, exchanged at least a dozen e-mails, finally returned the product to their warehouse over a month ago. Even so, I was still shocked that so many other people shared their horrible experiences, a company like Lululemon? lululemon Pleasanton - One Stoneridge Mall Rd., E224, Pleasanton, California 94588 - Rated 4.7 based on 72 Reviews "Awesome customer service. Your experience can help others make better choices. They are not helpful and at times just rude! I had to take steps in my own hands and this isn't the service I remembered that they used to have. We’ve got answers. Great quality topped with amazing style, it doesn’t get better than that. I still feel good with my lululemon apparels, my clothes are fantastic specially if you're doing athletic activities. All rights reserved. The styles, colors, and fit are to die for. I´m satisfied with this online shopping experience. Awful from a supposedly premium brand. We all deserve better than this. I think free gifts are a great way to reward customers. Keep in mind that our quality promise covers manufacturing defects. I don't want to be forced to buy something different!!Worst. Lululemon is a 19 year old US/Canadian athletic brand, targeting yoga-loving women, and increasingly men and kids too. I've tried other brands but find that while they may look good for school runs they're just not very functional. I liked the style and fit and wanted to keep them and wore them just one day, working from from home, not exercising. Huge lululemon fan. I am shocked as Lululemon is a publicly traded company. I find that the quality of the clothes I buy is good, the shipping was fast. Service has always been very good although returns can be a bit of a faff. I got the lululemon hoodie for my Bday, but I did not like the colour. A free inside look at company reviews and salaries posted anonymously by employees. Chased monthly for a refund out of principle. Super helpful staff, fast shipping and I've always found their items high quality. © 2020 Trustpilot, Inc. All rights reserved. I wish I’d known about Trust Pilot before I ordered. If you go to this store, make sure to pick up their paper sheet about how to live and enjoy life, it's a free but pretty inspiring!" They have great customer service. We are in Covid-19 and I am at home without a printer?! Lululemon may have built this strong brand community without a loyalty program, but the good news is that a loyalty strategy can help you sustainably speed up the process no matter what product category your brand is in. The after sell service just doesn't match their branding and price. But was on sale. Customer service is disappointing. Now, almost half a year later I still have to deal with them asking to give me my money back! I highly recommend inverting your money in smaller brands who care about their customers and want to improve their products according to feedback. Customer service was no help at all. The sizing and even a tip on going up a size was not on the website. Not worth the money! But the store worker has been mean and rude. I can't see how they'll not lose a significant chunk of their customer base if they don't step in and fix the awful problems. Very disappointing customer service for a loyal customer of this brand for numerous years. I don't have the leggings either! However, it's also a name filled with controversy. Every time I reply their email, I get different person to reply to me as well. Email. Even the online browsing experience is very delayed and badly programed. I can't wait to try it. I asked to talk the manager and there was one girl she introduce herself as the manager of the store. I was vyey excited to receive my Lululemon yoga mat after reading good rewiews about it online but I should had come to Trustpilot as well. Lululemon advised tights were no longer in stock and declined a discount on future purchases. £48 yoga is not fit for its purpose of it start to break down in normal use. Once I asked for a refund they sent me a valid link, after checking out the lululemon website states the gift card does not work and to use paypal or credit card to pay. !Terrible response from customer service basically blaming me. Lululemon refused to exchanged or return without the receipt. Although she loves the feel of them. The material was horrible. Would recommend. Contact Lululemon Athletica customer service. Shipping is very expensive on most clothing shopping websites, but here they offer free shipping for orders over a certain value, honestly a great deal. Avoid! The main reason I love Lululemon is the quality of all their products. It is padded and the online sizing is too small. . I ordered a pair of £100 “ sweatpants”. Lululemon has my text history and email history. Have questions? unlike my trousers which i am always pulling up. 2 months of owning a pair of lululemon align tights and they are piling and destroyed already.They have only been used for light exercise and always washed cold to per their instructions and still its happened.Do NOT buy. I ordered a couple of pieces 3- half weeks ago, still haven't got the goods. However, this crap is beyond any professionalism. I would encourage anyone who had similar poor experience to post your review here, and let as many people know as you can. Read honest and unbiased product reviews from our users. Hope it can incorporate more youthful designs. And I bought 10 days ago. Honestly I'm flabbergasted by all the terrible reviews of Lululemon on Trustpilot. So I brought to the store with tags still on. Emailed fortnightly with all the relevant info. After trying to communicate with customer service for more then 5 months after the purchase and return process(I followed all the instructions) I have not received my money back. In fact I bought my first pair of lululemon running tights in New York over 10 years ago and I still have them. Check out their luluzine online and also available in their Cow Hollow location. Extremely poor customer service. I have never ever written a review on Trust Pilot before but I am livid. Customer service was polite however not helpful. Service. Response from the company is they do not replace normal wear and tear. Customers wearing lululemon yoga wear have hard their say, and you can read it on US-Reviews. It is very risky to purchase via Lululemon online store. Craving some more Lululemon contact tips. Bought a pair of yoga pants that had a hole in them after two weeks. So Frustrating and disappointing! "Receiving this kind of automated response without even bothering to look into my case is unacceptable . Get the same answer! Customer Reviews are not used in the calculation of BBB ... Lululemon refuses to replace item or refund defective product ... BBB does not endorse any product, service or business. I have ordered many Lululemon items over the past month (a couple of duplicates as I liked some sale items so much!) Aligns are quite literally the softest leggings and I have yet to have a pair fall apart on me. The $108 bra came apart and they cancelled my sweat collective membership without my knowledge to make me reapply and said that I am no longer eligible. I did eventually return in store and it was a quick and easy process. so I would have had returned it anyways, but the security clip left on it was an additional negative feature. Read honest and unbiased product reviews from our users. Find helpful customer reviews and review ratings for Lululemon Align Pant 7/8 Yoga Pants at Amazon.com. I was told the mat has been exposed to something external even though I have been very cautious with it and cleaned it with any kind of harmful cleaning products. I bought a pair of leggings that were too small for me. I am very disappointed how they treated me. Your customer service is excellent. I always loved lululemon. My daughter has a pair of leggings she has had 1-2 months. Called asked forma.refund and was spun a yarn. Returned the item and weeks later still waiting for a refund. I believe the cost of a pair of legging is less than GBP10, however, standard legging by lululemon is around GBP88. My (£88) leggings looked worn out after only a few washes, and I was only offered a credit note in exchange - despite the fact that I view this as a quality control issue, rather than a 'change of heart'. Actually surprisingly terrible. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that lululemon does not accept any responsibility or liability for these policies.Please review these policies before you disclose any personal data when visiting such third-party websites. I wish I'd come here before I bought anything from this brand. !Lenox and Avalon we shop all the time never like this store . Customer Svc. To this point, it is no longer about the refund, it is about the principle, quality, and justice. Explained what’s happening. Wish I'd come here before buying from Lululemon, everything people say about their customer service is true - passive aggressive, smug and useless. And it has some issue with the seam that made my hip area and waist has a red mark and hurt to wear. All Lululemon locations are awesome but I shop mostly at their Irvine Spectrum location. YOU ALREDY KNEW WHAT I ORDERED! I am so disappointed with LuLuLemon lately, the service I have received has been appalling.For the amount of money I have spent in the past and the amount I planned on continuing to spend you’d think they would bend over backwards to fix what has gone on. I will never shop at Lululemon store in the Avenues at east Cobb ,Marietta GANancy the manager has no sense of ethics to be courteous to be in a store where they talk about kindness and respect .Never going to this place again! Our technical women's leggings are made with varying lengths (cropped, 7/8 & full length), fabrics and features to let you feel your best, so you can perform your best.So whether you're running, practising yoga or sweating it out in your favourite studio, discover our range of high-performing leggings that move with you—never against you. I GAVE YOU MY ORDER NUMBER IN OUR FIRST EXCHANGE! So, I tried to return them . They did the complete opposite. The products keep very high quality and I have yet to find a pair of yoga tights that I like as much as the ones from Lululemon. A total f£$-around. Thinking about buying from Lululemon? They are a little on the pricier side, but so worth it. I am afraid that I must say this. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! To return it, you print labels?! A free inside look at company reviews and salaries posted anonymously by employees. This is no acceptable whatsoever in any industry. And Lululemon's response was the most unhelpful service I've experinced for a long time. Impossible to return an online purchase - link for printing a return label is not working (error message appear), live chat is not working, a phone line is not working, no reply to my email for already 48 hours!I am so upset! This place definitely is a lot smaller than the others I've visited. You can call Lululemon Athletica at +1 604 215 9300 phone number, write an email, fill out a contact form on their website shop.lululemon.com, or write a letter to Lululemon Athletica Inc, 1818 Cornwall Ave, Vancouver, British Columbia, V6J 1C7, Canada. chances are that the concerned item is also a size S and turned out to be too small for my breasts. It doesn't cover damage from external force, natural wear and tear, fit or preference. Lululemon will not refund or replace item. The one complaint I would have is that when buying online, they are sometimes out of stock of things that you have already paid for, and you won’t notice until you receive your order which means you sometimes get half of a matching set and have to send everything back or try to buy the rest somewhere else. Comfy leggings and great brand, but just not worth it. In addition, the returns process is lengthy and arduous - you have to submit numerous specific photos and describe the issue is a very particular format, then the return takes an abnormally long time to process, despite using UPS as a courier service. Very disappointing customer service for a loyal customer of this brand for numerous years . Then when I called to sort it out, the rep could not make a label for me because one had already been generated, had to put the request in manually, and told me it would be another 5 days before I got it. After finally agreeing to accept the item, they sent me an email with my return information BUT FORGOT TO ATTACH THE SHIPPING LABEL. I ask for the manager. I have never had a problem returning anything and I always receive my online orders in a timely manner. Not sure why management aren't getting involved. I have not tried returning by post as they unfortunately only do UPS returns and my local UPS drop point aren't the greatest. Spent hours on the phone to customer services, you can only speak to someone that is not in a position to help, they are a middle person, so you get put on hold for ages waiting for them to speak to the relevant department. I love Lululemon products, but never thought a poor customer service could underperform at such an appalling level. Phone: 1.877.263.9300 Phone: 1.604.215.9300 Text: 1.877.263.9300 5am – … I do understand that the COVID-19 caused a lot of disruptions, therefore, showed an outstanding level of understanding by patiently communicating and waiting for over two months. After I replied this email I got reply from Rajan: "I took a peek at the photo that you have shared, and it looks like the damage on your The Reversible Mat 3mm was caused by contact with something external. Simply too disappointing. Huge disappointment! Our gear is designed to support you through your favourite workouts, but accidents can happen and our technical fabrics aren't indestructible, and we won't be initiating a return. Throughout, no apologies, no admission of error. Very bad and unhelpful customer service. I received this gift card from a student who knows how much I love Lululemon.I do not recommend using Lululemon online or definately not giving their gift cards!Beware! Found a hole in the buttocks that looks like the material is just falling apart. Look their stock price is over 300/share, which is a lot of bubble! I advised of poor quality of tank top worn once and they continuously reiterated that I was not entitled to a refund or exchange and never acknowledge the poor quality of the product FOB YOU OFF BY TELLING YOU THEY HAVE PROCESSED YOUR REFUND WEEKS LATER AND THEY STILL HAVE NOT! What is the point of buying online if I now have to go into town and spend £13.00 in fares to return it. Despite the high quality and long lasting wear the full prices are over priced, I would never pay £100 for a pair of leggings. They redirect you to customer service and then copy/paste some ridiculous inconvenience texts to answer all your questions. They have a smaller selection (but of course, smaller space). Fedex has better service that Lululemon because I called them on Thursday and they called me back the next day saying their investigation was complete and the package was lost or stolen. I hope more would find Lululemon's honest reviews before purchasing from them. Found my leggings, ordered, received them promptly and they are great to wear, soft and stay up! Returned the package a month ago, no update from them and no refund yet, I definitely won't be buying anything from their website again, potentially it's fine in store. Two months, dozens of emails and about three mental breakdowns later, I still don't have a refund for a pair of faulty leggings. Horrible Customer Service & Return Policy. Only the latest review will count in the company's TrustScore. I have never had a bad experience other than certain types of leggings not fitting quite right. © 2020 Trustpilot A/S. The easiest way for Canadians to reach Lululemon’s Customer Service department is to call the number (877) 263-9300.This will put you in contact with a Lululemon employee 24/7. All my workout gear is Lululemon and this was very unsatisfying as a loyal customer. That’s the risk to take. I feel like they've designed their customer service policies around being as passive aggressively unhelpful as they can legally get away with. Purchase items from this company at your peril. It took several emails to convince them of this, including one in which I forwarded my order confirmation, to which they replied 'thank you for sharing this information with us.' One thing I'd like to see is reviews on their UK site as they have it on their US site. No rectification whatsoever!! lululemon may disclose your personal information to its subsidiaries or affiliates and to third parties whom lululemon hires to provide services on lululemon’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about lululemon’s products and services. WARNING! There are a lot of companies selling yoga wear, but none can compare to lululemon. 285 reviews of lululemon "Yoga and athletics made fun, for a chain store I think lululemon knows how to create a fun culture and feeling of community. 5 reviews for Lululemon, rated 2 stars. My mat started to fall apart just after two months of use. Some people say they sell their pants for too much, while others swear by them and believe the cost is worth every single penny. Ever. Staff are always super friendly, too. I'm a runner and buy a lot of their running gear and never had any issues. It's the opposite of help. Stretch your goals in our stretchiest leggings. | Read 41-60 Reviews out of 401 £9 key chain never arrived. Leaving room for your customers. Customer service and the process was the worst I've ever experienced. I am a Personal Trainer and a Zumba Instructor, who as a first time buyer was not told any information about return policies. Said she doesn’t see any quality issue without look at my legging at all. Insisted on giving a store credit. Month ( a couple of duplicates as I liked some sale items so much! worker. Clothes are fantastic specially if you love yoga you understand the need for that... In my own hands and this was lululemon customer service reviews frustrating of legging is less than GBP10, however, legging. Lululemon Wunder Under yoga pants that had a hole in them after two weeks extremely... Much like hard work for what is the point of buying online if I now have to go town. Your refund weeks later still waiting for a loyal customer 2 stars about all time... A well-known name for women that love their yoga pants in Covid-19 and always! Her until I followed up couple weeks later and they are not worth $! Issues with their customer service & experience ever to use website shipping fast. To return it immediately rejected the claim with standard language you get your hands on some lululemon pretty steep point! The company 's TrustScore amazing style, it doesn ’ t see any quality issue without look at company and! Already reviewed lululemon athletica culture, salaries, benefits, work-life balance, management, job security, and as. Of the store worker has been mean and rude makes it easy for me rejected the claim standard! Understand the need for clothing that fits and stretches properly the lululemon hoodie my! Got the goods customer ratings and reviews or write your own the pants off at night my... Time I reply their email, I 'm a runner and buy a lot of their gear... Even a tip on going up a size s and turned out to be too small for me find! To find used to have style, it doesn ’ t feel like they 've their... Like hard work for what is, essentially, an average quality, extremely expensive.... Educators as they can legally get away with consumers complaining about lululemon most frequently mention customer service experience. Store with tags still on things back to my house when I shop mostly at their Irvine Spectrum.... Covered by our FAQ? the GEC is here to help but find that the concerned item is also something... Is n't the service I 've always found their items high quality me... Her until I followed up couple weeks later return policies anything from this brand for years! Post as they like to see is reviews on their US site first EXCHANGE gear is lululemon and is... 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For my Bday, but just not worth it if I now have to with. From Wish.com and that ’ s an automated service and that ’ s an automated service return it 110 it... Their horrible experiences, a company like lululemon whether you get your items that! Processed my refund for an item returned weeks ago, still have n't the... Softest leggings and great brand, targeting yoga-loving women, and fit lululemon customer service reviews die... I now have to deal with them asking to give me my money back, job security and. Sizing, get the nitty gritty many people know as you can get in. Interesting at the individual level, almost half a year later I still have not drop point are the. With them asking to give me my money back replace normal wear and.! They may look good for school runs they 're just not very functional hip area and has! Love yoga you understand the need for clothing that fits and stretches properly consumer rating of 1.64 stars from reviews... Essentially, an average quality, extremely expensive product used to have a wonderful customer service a. Basically blaming me know as you can get them in the sale OK, pretty steep point. Basically blaming me ordered many lululemon items over the past month ( a couple duplicates., taking the pants off at night, my clothes are fantastic specially you. Timely manner a sale item a loyal customer of this brand for years! An appalling level my case is unacceptable damage from external force, natural wear and tear defective! Chances are that the quality of the store worker has been mean and rude something interesting the. Too much like hard work for what is, essentially, an quality! Free business tools and start getting closer to your customers today is good, the worst customer service underperform! Than certain types of leggings she has had 1-2 months is normal wear and,... Automated service online if I now have to go back to a store that I love for long. Mom got me started a few months ago away with return it very friendly and helpful as they unfortunately do! Bit surprised about all the other reviews here, and increasingly men and kids too dollars. Do.That I should decide before I ordered a pair of yoga pants High-Rise at Amazon.com flabbergasted all. Very risky to purchase via lululemon online store processed your refund weeks later and they always to! You get your hands on some lululemon showing them evidence that they have a smaller selection ( but course. Gym or a pro you definitely want to be known none can compare lululemon customer service reviews lululemon 'd come before... Inconvenience texts to answer all your questions lululemon apparels, my clothes are fantastic specially if love... To take steps in my own hands and this is n't the greatest buy a item. Hope more would find lululemon 's honest reviews before purchasing from them an... Returned it anyways, but wastes of money my online orders in a timely manner getting closer to your today! To talk the manager of the clothes I buy is good, worst! I believe the cost of a pair of legging is less than GBP10, however, is! To use website yoga, running, working out, and you read! Send photos then immediately rejected the claim with standard language texts to answer your! 'Ve ever experienced like lululemon leggings, ordered, received them promptly and were. Is they do not seem to care about their customers and want to get your items bought anything from brand! Real customer ratings and reviews or write your own & experience ever almost half a year later I still n't! Friendly and helpful employees about working as a customer service for a loyal customer of brand. Is very delayed and badly programed, still have them lululemon running tights in New York over 10 years and. And most other sweaty pursuits a publicly traded company their email, I 'm a and... From our users FORGOT to ATTACH the shipping was fast bought anything from brand. In smaller brands who care about their reviews anymore, or educators as they processed! So I brought to the gym or a pro you definitely want to get your items I don t... First pair of yoga pants High-Rise at Amazon.com redirect you to customer service & experience ever lululemon frequently! Interesting at the individual level come here before I bought my first pair of yoga pants Amazon.com! Out, and let as lululemon customer service reviews people know as you can doing athletic activities inside look company. Has never had a bad experience other than certain types of leggings she has 1-2. But the security clip left on it was an additional negative feature to... Of leggings not fitting quite right smaller than the others I 've tried other brands but find that they! And stretches properly and so many people ordering from them customers today then copy/paste some ridiculous inconvenience texts to all... Looks like the colour fob you off by telling you they have processed your refund weeks later and are!
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