(ii) have made any use of the NCP ParkPass Account, NCP ParkPass Rate(s) or Eligible Saver Deal (if applicable) in a manner not authorised or permitted under the Terms and Conditions. 00 Poor customer service. The following terms used throughout these Terms and Conditions shall have the following meanings: Any references to “NCP”, “we”, “us” and “our” shall be a reference to National Car Parks Limited and its associated company, National Car Parks Manchester Limited. The NCP Car Park Finder is the easy way to find an NCP car park in the UK. We will not be responsible for any misuse of your NCP ParkPass Account whilst your NCP ParkPass Card is lost or stolen and you fail to notify us. Nothing said or done by any of our employees is capable of varying these Terms and Conditions. (a) As a condition of your continued use of the NCP ParkPass Account, you will use the NCP ParkPass Account only for the purpose, and in the manner, permitted in these Terms and Conditions and in compliance with all applicable laws. (b) If you believe there has been an error in taking payment from the Payment Card you must contact us as soon as possible so that we can attempt to resolve the problem. (b) If your Payment Card payment fails or you otherwise fail to meet your payment obligations under these Terms and Conditions you may be charged additional Fees by us. Customer Contact Centre, National Car Parks Ltd, NML House, 61 High Street, Manchester, M4 1AZ and we receive the NCP ParkPass Card. (a) You may view your statement for your NCP ParkPass Account at any time by logging into the NCP ParkPass Customer Portal on the Website. Please read these Terms and Conditions carefully as they will form the basis of the contract between you and NCP in relation to the use of your NCP ParkPass Account. 07 15 This will be in accordance with the requirements of applicable Data Protection Laws and our Privacy Policy. This date will be notified to you by us upon your NCP ParkPass Account being successfully registered. NCP ParkPass is also being used to fulfil all B2B closed user group discounted parking deals. Any references to “you”, “your” and “customer” means the person under whose name the relevant NCP ParkPass Account is registered. Visit our Privacy policy for more information on how we use cookies. Payments are then calculated (currently with a minimum 10% discount) and automatically processed. This portal allows you to register, manage, edit and view the information … Please note: Your password must be at least eight characters long and contain one capital letter and one number. NCP, the UK’s biggest car parking operator, has launched a new mobile application, ParkPass. After registering for your NCP ParkPass Account you will receive an email from us acknowledging that you have successfully registered for your NCP ParkPass Account and that it is now activated. (b) We will process any final payment from your NCP ParkPass Account and then if there is a negative balance in your NCP ParkPass Account, we will collect this from you by taking payment of the outstanding amount from the Payment Card registered with your NCP ParkPass Account; or. 01 Find out more on our NCPSolutions.co.uk website. “NCP ParkPass Recognition Methods” has the meaning set out in condition 7. Following expiry of such notice the Terms and Conditions will be varied accordingly. Want to use an app to pay at 250+ NCP car parks nationwide? Information required to create your NCP ParkPass Account. Simply register for an account and we'll send you a card to use each time you park with us. https://www.ncp.co.uk › parking-solutions › ncpparkpasscard (f) If either or both of National Car Parks Limited or National Car Parks Manchester Limited is sold or its business is transferred to another company, we may transfer all of our rights and obligations under these Terms and Conditions without any further notification to you and we may also disclose or transfer all Customer Information we hold about you to a prospective or new owner. 45, Save money on one-off advance bookings and guarantee your space, Register and save 10% for your first month, Our payment card to save on business travel related costs, Sign up to receive special offers, promotions and news via email, Please enter a date and time which is more than, Covid-19: Keeping you safe in our car parks, Manchester car park changes from 1 January 2021. Register and receive 10% off your first months tariffs. 04 NCP ParkPass . (iii) by using any other recognition methods as we may establish in a Nominated Car Park. Advertisement ParkPass App: Use the NCP ParkPass App to pay for parking at over 250 locations nationwide. 12 20 (a) To register for a NCP ParkPass Account you must provide us with your name, valid email address, billing address (city and post code), valid Payment Card details, mobile number, and vehicle registration mark(s) for each Authorised Vehicle. Otherwise, to the fullest extent permitted by law, you and we shall bring all court proceedings in the courts of England. “Authorised Vehicle” means any vehicle displaying one of the vehicle registration marks you have nominated in your NCP ParkPass Account. e.g. We use Direct Payment Gateways to process your card payments. (c) Your contact details may be used to supply, by telephone, email, SMS or post, information to you about us and to send you occasional marketing material where you have consented to receive this, such as information about NCP ParkPass Rates, Eligible Saver Deal(s) or other special offers which we think you might find valuable. Download our NEW ParkPass App for Android from the Play Store. ... Gateway card holders can pay for parking and other travel related purchases at accredited partners. They have over 75 years of experience within the sector of parking and now they supply well over 200,000 spaces located in more than 700 different car parks all across the nation. You may terminate your NCP ParkPass Account at any time through the NCP ParkPass Customer Portal. which pages youâve visited, and improve your experience. 13 (c) Any refunds due to you will be made to the current Payment Card registered with your NCP ParkPass Account. Your NCP ParkPass card will be posted to you within 6 working days of registration. 15 Want to use an app to pay at 250+ NCP car parks nationwide? "Fees" means any parking charges, administration fees, or other fees and charges imposed by us from time to time in accordance with these Terms and Conditions. 09 (a) If your NCP ParkPass Account balance becomes negative for whatever reason you irrevocably authorise us to take payment from your Payment Card to bring your NCP ParkPass Account balance to zero. So you and the family can come into Cheltenham for the whole day. “NCP ParkPass Customer Portal” means the online portal to a secure platform which can be accessed through the Website or through a dedicated software application available on some mobile devices and tablets. (b) A waiver by us of any default by you shall not constitute a waiver of any subsequent default by you of your obligations. Visit our Privacy policy for more information on how we use cookies. The registered office of both companies is at Saffron Court, 14B St Cross Street, London, EC1N 8XA. If you suspect that someone unauthorised has or is using your details, you must change your password immediately and notify us at [email protected]. (b) We use Customer Information in the following ways: (ii) to communicate with you about payments and information relating to a NCP ParkPass Rate and/or Eligible Saver Deal; (iv) to create and maintain your NCP ParkPass Account and to recommend NCP ParkPass Rates and/or Eligible Saver Deal(s) (if applicable) that might be of interest to you; (v) to enable third parties to carry out technical, logistical or other functions on our behalf; (vi) to provide you with requested information or correspondence, such as a response from us to an enquiry made by you; and. Download ParkPass NCP and enjoy it on your iPhone, iPad and iPod touch. 23 (a) To register for and use an NCP ParkPass Account you must provide us with your name, valid email address, valid Payment Card details, mobile … Don’t pay or use any payment machines before you leave the car park On exit, insert/scan your NCP ParkPass card at the exit barrier This will raise the barrier, end your parking session, and process an automated payment* * NCP ParkPass will calculate the cost of your parking session and apply any discount for you at that particular car park Your chosen account type will be debited automatically with … This does not exclude any liability which would otherwise exist in respect of personal injury or death resulting from our negligence or any other matters that cannot be excluded under the laws of England and Wales. Never visit a pay machine or display a ticket in your car again. 11 In 1993, NCP's then chief executive, Gordon Layton, faced trial for industrial espionage after he was accused of planting spies in a rival car parking group, Europarks. The ParkPass App is the new way to park and pay. (e) All Customer Information we collect is important to us and we would not want to share this with anyone else, unless we have your express consent, we will never disclose, rent, trade or sell your personal data to any third parties for their marketing or mailing purposes. Should you have any issues or queries you should promptly contact the Customer Contact Centre before you leave the Nominated Car Park. “Customer Information” means the personal information provided by you in relation to your NCP ParkPass Account as detailed in condition 21. Other non-mandatory information may also be requested. Check ncp.co.uk/find-a-car-park to find the nearest one to you. If we cannot resolve the problem you should refer it to your financial institution which has issued your Payment Card. which pages youâve visited, and improve your experience. All you need to do is download the free NCP ParkPass app, use the saver … 08 03 He was acquitted. Huge Parking Savings at NCP Richmond Station. Jonathan Scott adds: “This partnership is about offering choice and ending years of frustration for customers who previously have had to subscribe to a variety of different payment methods for specific car parks. This is a commonly used practice, which helps us analyse how you use our website (b) We grant you an exclusive right for the duration of our contract to use the NCP ParkPass Card issued to you for the sole purpose of parking your Authorised Vehicle(s) in the Nominated Car Park(s). “NCP ParkPass Customer Portal” means the online portal to a secure platform which can be accessed through the Website or through a dedicated software application available on some mobile devices and tablets. Even more reason to shop in Richmond, with amazing discounts available via the NCP ParkPass app until 1st February 2021. If any provisions of our contract are determined by a competent authority to be invalid, unlawful or unenforceable to any extent, such term will, to the extent that it is invalid or unlawful, be severed from our contract which will continue to be valid to the fullest extent permitted by law. 18 Such NCP car parks are confirmed on our Website at www.ncp.co.uk/parkpass. This has now been set up for the following Car Parks at the current ParkPass prices:-PELLETT STREET CAR PARK - … (c) Any termination of your NCP ParkPass Account is without prejudice to any accrued rights or remedies that you or we may have. Save money on one-off advance bookings and guarantee your space, Register and save 10% for your first month, Our payment card to save on business travel related costs, Sign up to receive special offers, promotions and news via email, Covid-19: Keeping you safe in our car parks, Manchester car park changes from 1 January 2021. (c) If we incorrectly transfer any monies or balance from us and on to the Payment Card, provided we notify you of this error, you irrevocably authorise us to recover the transferred amount from the Payment Card. (a) Should you have any questions about these Terms and Conditions or the use of your NCP ParkPass Account, please see our list of frequently asked questions on our Website. We use cookies on our website. This is linked to a debit/credit card which will then be directly 00 If you have a general comment or query, please try the FAQs or contact us through our website www.ncp.co.uk. We offer a complete range of services for you and your business, from frontline operations and property management to technology deployment, revenue management and marketing. Download our NEW ParkPass App for Android from the Play Store. 19 Min 14 00 NCP ParkPass is the convenient cashless way to pay for your parking. The NCP ParkPass card product can only be used at selected NCP barrier sites using a mag stripe card. (c) It is your responsibility to keep your NCP ParkPass Card on you at all times should you wish to be able to use your NCP ParkPass Account for payment. 15 Up to 24 hours will cost you just £4. Download our NEW ParkPass App for Android from the Play Store. (a) By using your NCP ParkPass Account you are agreeing to be bound by and comply with: (ii) the car park terms and conditions on display at the Nominated Car Park(s) and available on our Website (as updated from time to time). Find out more on our NCPSolutions.co.uk website. NCP are offering a discount to people parking in their car park near The Brewery Quarter. “NCP ParkPass Card” means the NCP ParkPass Card issued to you once you have registered your NCP ParkPass Account. (a) When registering for your NCP ParkPass Account you must register details of a valid Payment Card during registration. (c) Emails will be sent to the email address nominated in your NCP ParkPass Account. The contract between you and NCP will only be formed once you have acknowledged that you have read these Terms and Conditions and confirmed your acceptance of these. 45, Hrs (b) When you set up a NCP ParkPass Account, you confirm and warrant that all information provided by you is true and accurate in all respects and you will inform us immediately if any changes to such information arise. If you do not use your NCP ParkPass Account for a period of more than 12 consecutive months we reserve the right to terminate your account upon 30 days’ notice sent to you using the details confirmed in your NCP ParkPass Account. (a) If we cannot process payments that are due from you your NCP ParkPass Account will be put on restricted use meaning that you may be prevented from entering and/or exiting a Nominated Car Park and you will not be entitled to the NCP ParkPass Rate(s) or Eligible Saver Deal until such time as you make a payment to cover any amounts owed and/or update your payment details to a valid Payment Card. Login Contact us. Download the App; ParkPass Card Saver Registration; ParkPass 10% off welcome offer; Register for the App; Attraction and event parking . (b) Our maximum aggregate responsibility to you arising out of or in connection with our contract or these Terms and Conditions, whether in contract, tort, negligence or otherwise, shall in no event exceed £1,000.00 (one thousand pounds). Quick, easy and hassle-free payments, with no fees or convenience charges. Our annual season ticket loans are not available with this NCP offer. (a) We are responsible to you only for loss or damage you suffer which is a foreseeable direct result of a breach on our part of our duties of reasonable care and skill in respect of the NCP ParkPass Account and/or the NCP ParkPass Card. 18 We reserve the right to defer delivery of your NCP ParkPass Card, or to cancel the contract between us, if we are prevented from or delayed in the carrying on of our business and our obligations under our contract due to circumstances beyond our reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes. (f) Your NCP ParkPass Card or any replacement card will be sent out to the address registered with your NCP ParkPass Account. Password. Don’t pay or use any payment machines before you leave the car park On exit, insert/scan your NCP ParkPass card at the exit barrier This will raise the barrier, end your parking session, and process an automated payment* * NCP ParkPass will calculate the cost of your parking session and apply any discount for you at that particular car park Your account will be debited automatically with the cost of … If you only want help finding your nearest NCP car park, then you’re in the right place. 05 16 2 hours for £3.00 (saving £2.60); 4 hours for £6.00 (saving £4.60) or 6 hours for £8.00 (saving £6.60). This will not affect your rights or obligations under these Terms and Conditions. Long waits for replies. NCP ParkPass can be used in over 140 NCP car parks in the UK’s major cities. We shall determine such prices from time to time. (ii) authorise us to take payment from the Payment Card of the Fees, and any other payments and amounts owing or charged in accordance with these Terms and Conditions. (vii) to send you details of your new, amended or cancelled transactions. “Nominated Car Park(s)” means the NCP car parks where you can use your NCP ParkPass Account to make payment. “Data Protection Laws” means any applicable laws relating to the processing, privacy and use of personal data including the Data Protection Act 1998 and the General Data Protection Regulation ((EU) 2016/679). Find out more on our ParkPass page. (d) Any Eligible Saver Deal that you may be entitled to will be applied to your NCP ParkPass Account and taken from your Payment Card, and will be subject to these Terms and Conditions. Nothing in these Terms and Conditions shall take away or modify any of your legal rights or entitlements. 15 We reserve the right to apply such fees or charges upon at least 10 days’ notification to you and any such Fee will be disclosed on our Website. We use cookies on our website. Please note that this right to a refund does not affect your statutory rights. Ticketless parking at 250+ NCP car parks, no fees, 10% off for your first month following registration, plus exclusive discounted app only prices at many car parks. We draw your attention to condition 15 (Your Responsibilities) of these Terms and Conditions. 10 We are always happy to assist where we can, and to take on board any comments which you might have. As such, customers can benefit from quick, automatic payments without the need for cash or credit / debit card, as well as a reduced rate for their parking. 04 16 This is a commonly used practice, which helps us analyse how you use our website 19 The NCP ParkPass app cannot be used to pay for car park tickets. You acknowledge and accept that failure to comply with this condition 8(b) may result in the daily Standard Rate of the Nominated Car Park being charged to your NCP ParkPass Account for each day your vehicle is or was in the relevant Nominated Car Park. Please note that you may only pay for parking using your NCP ParkPass Account at the car parks listed on our Website at www.ncp.co.uk/parkpass. Unless the context otherwise requires, words in the singular shall include the plural and in the plural shall include the singular. If you only want help finding your nearest NCP car park, then you’re in the right place. 05 Plus register and enjoy 10% off parking for your first month. (d) You can unsubscribe to any non-mandatory notifications at any time through your NCP ParkPass Customer Portal. 30 You acknowledge that all notices, information and other communications we provide to you electronically comply with any legal requirement that such communication from us be in writing. By registering for a NCP ParkPass Account, you agree to be bound by these Terms and Conditions. (a) If we fail, at any time during the term of our contract, to insist upon strict performance of any of your obligations under our contract, or if we fail to exercise any of the rights to which we are entitled under our contract, this shall not constitute a waiver of our rights or remedies and shall not relieve you from compliance with your obligations. “Website” means www.ncp.co.uk and all other URLs operated by us. 03 17 21 If we do not receive your defective NCP ParkPass Card within 20 working days of us sending you a replacement, we reserve the right to charge you the administration fee noted in condition 17(e). This fee shall be payable to us at the time of each replacement request. NCP ParkPass is the convenient cashless way to pay for your parking. 11 Will get the train next time or use a non-NCP car park, even if it’s further away. (e) We may charge a £5 administration fee from your Payment Card for a replacement card. What is NCP ParkPass? The standard price being displayed on the tariff boards located at the relevant NCP car park and on our Website. We only asked for them to refund the difference but they couldn’t even offer that. Please enable Javascript for a better experience on this site. This portal allows you to register, manage, edit and view the information you have provided to us in relation to your NCP ParkPass Account (including the details for your Payment Card). “Personal Data” means all personally identifiable data relating to you held by us in connection with a NCP ParkPass Account (including your name, email address, billing address (city and post code), telephone number, vehicle registration mark(s) and Payment Card details). 10 “Payment Card” means any accepted credit or debit card which you nominate to be the stored card for processing of Fees. We offer a complete range of services for you and your business, from frontline operations and property management to technology deployment, revenue management and marketing. (e) You may only use the NCP ParkPass Account to pay for parking when using a Nominated Car Park. Plus register and enjoy 10% off parking for your first month. 01 It's an account based payment option, designed to reward account holders with discounted parking offers. 13 17 Simply register for an account and we'll send you a card to use each time you park with us. NCP deny any knowledge of this incident and refuse to refund. 30 “NCP ParkPass Card” means the NCP ParkPass Card issued to you once you have registered your NCP ParkPass Account. Reset Password Please enter your registered email address and we'll send you a link to reset your password with. 08 In certain car parks we act as agent on behalf of the car park owner, which may be a local authority, corporate entity or other organisation. We will deactivate your old NCP ParkPass Card and issue a replacement. Such disclosure shall not alter your rights in respect of the use that can be made of such Customer Information by such other company. It’s an account based payment option, designed to help Saver ID account holders enjoy quick, automatic cashless payments Who is NCP ParkPass Card for? (a) The NCP ParkPass Card will be at your risk from the date of dispatch by us. (b) Where you enter a Nominated Car Park using one of the NCP ParkPass Recognition Methods, you are responsible for ensuring the same method is used upon exit. e.g. If you are a consumer, then you may have rights to bring court proceedings in the courts of the country in which you are domiciled. (c) Any person who is not a party to our contract shall not have any right to enforce any term of the contract which expressly or by implication confers a benefit on that person without our prior written agreement. However, remember, until then, you will need to pay for your parking as normal. 23 (e) We currently do not charge any administration or SMS fees for using your NCP ParkPass Account and/or Payment Card. 00 22 NCP ParkPass Card is the convenient way for Saver ID customers to pay for parking. (d) NCP makes no guarantees or warranties that the NCP ParkPass Recognition Methods in condition 7(a)(ii) and 7(a)(iii) will be available in the Nominated Car Parks. If we are unable to do so we will contact you to arrange for your refund by an alternative method. London; Manchester; Birmingham; Brighton; Cardiff; Other … 21 These Direct Payment Gateways adhere to the standards set by the Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 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