Request a Consultation. Rights Reserved, You Are About to Contact PissedConsumer.com. So the warrant is Home Depot… Find the best companies in Windows and Doors category: Andersen Windows and Home Depot, Andersen Windows vs Window World, Home Depot vs Lowes Home Depot lost thousands of dollars because of poor customer service. Thank You for Your Reply! Let the company propose a solution. Home Depot provided the installers to do the work. HD subcontracts out the work and the quality of the installation really depends on who they subcontract out to. Thank you; highly recommended. Though, most all customers aren't aware of this nor should they. Home Depot review from Pacifica, California with Images: Starts with an amazing sales pitch. Review #2248045 is a subjective opinion of poster. Home Depot - HORRIBLE EXPERIENCE. You will be able to edit the text before publishing. If you came back 1 second less than 30 minutes or more than 35 minutes you would be written up for either taking too short a lunch or too long a lunch. What can we help you with? Worked consistently. They were expensive because they were oversized however the salesman sold us on the belief that Home Depot stands behind its products and want repeat customers so although they are a large box store they care about the consumer. The technician from Cooper installation did a great job taking the measurements and performing the installation. Unfortunately during slow seasons of the year, and February is slow for window sales there may only be one person working in the window department at a time and the floor wouldn't be covered while you were at lunch. Change Location. He and his crew were AWESOME!!! Spent a lot of money on this pile of *** Oh its nice looking, but after doing all the installation the very last step was to set the shelves in place... and every one of them was 8mm too short. In turn, contractors provide installation services for windows you may have bought separately. Everyone we have worked with is knowledgeable, helpful and have made the process easy for us. We are processing your message. Add Window Film to Upgrade your Windows Windows are one of the most important parts of your home. Then why are they sent, if all they're going to do is mule refrigerators around? Home depot called and said they can refund my card in 2 - 3 days. Home Depot Kelowna and Westside should really not be associated with these installers, it gives them a bad name. They administer the manufactures warranty. I am close to returning the cabinets because this flagrant violation of my contract with Home Depot and the poor service in this transaction. On 8/16/20 I bought 3 kitchen cabinets from the Home Depot Blaine store Order H2828-8****. I wanted a company I could trust, This is not the company to deal with. That person was Angela Weaver @ USIG, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Company Overview Locations FAQ. Thank You for Your Reply! It was extremely easy to set up a measurement appointment with Home Depot, and the guy arrived during his scheduled window. How about hiring a contractor who has experience with plumbing and electricity and sending them along with the guys who lift refrigerators? Often lunches would be delayed due to customer traffic but at some point you had to get the lunch in and that might mean that someone was going to have to wait for help. They have installed beautiful new windows and doors at my house and my beach condo, so I'm a repeat customer. User's recommendation: Don't buy Pegasus, If you buy from Home Depot, measure all parts BEFORE You start to Assemble. The seal on the outside was folded under in one spot. I believe that for the money I paid to have this done with a renowned company such as Home Depot that I would not be having this problem with a less than a 3 year old roof. Review #1837858 is a subjective opinion of poster. Big stores like Home Depot will sell and install, but leave manufacturing to brands like Jeld-Wen, who create the windows themselves, but sell their product through certified sellers and contractors. Get contact details that poster left for the company. are carpets(brand new from Home Depot) are all loose from them pulling up the metal strip which are all bashed and look like trash now and not holding the carpet at all nevermind holding it tightly. Only use a retail store for delivery when you are willing to pay for the convenience of a one stop shop. My name is Roxana Beyranvand and I am a loyal Home Depot customer. 5.1k Interviews. I'm done with home depot and taking my business elsewhere. He looked at ONE window, said ALL THESE SCRATCHES are EXTRUSION MARKS FROM THE FACTORY. The Home Depot - Window Replacement & Installation 1516 Rue Jules-Verne Sainte-Foy, QC G2G 2R5 Call 1-800-HOME-DEPOT Request a Consultation. Window World windows are sold at Window World retail centers and through partnerships with independent home … Instead, we went to Lowe's and ordered 25 windows which were installed last week. Engaged Employer. And you posted a complaint about a bad customer service experience at a Home Depot in Louisiana regarding windows??? This window is a ellipse half moon window. Be wary of warranty and resolution. Over the 5 years we have waited anywhere between 6 … User's recommendation: Review #1829752 is a subjective opinion of poster. We still do not have the installation … I have 10 of these windows from Home Depot & will definitely add the next 7 from Home Depot. Review #2058872 is a subjective opinion of poster. User's recommendation: For big projects use the BBB web site and look for A+ company .When considering these types of work, 'tis best to find a local company in business for a number of years . The Home Depot - Window Replacement & Installation 901 Rue Claude Jutra Saint-Bruno, QC J3V 6N8 Call 1-800-HOME-DEPOT Request a Consultation. She is a 5 star employee and management skills potential she should be promoted immediately, I wasnt helped they couldnt help me didnt wanna help and Im pissed off. I will never again get them to come and install windows. 2 reviews of The Window Depot "I've been doing business with The Window Depot for over four years now and they have always done a great job for me! She sent them to Home Depots window manager. 89% of customers recommend Window Replacement through The Home Depot. issues. DO NOT BUY IMPACT WINDOWS FROM HD! I was required to take a 30 minute lunch. These windows also help conserve energy, making them a practical addition to any home. Review #2232250 is a subjective opinion of poster. Had already done research at store in Texas, so all that was needed was to set up appointment. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. We have shared best practices and the importance of following public health guidelines applicable to your area with our trusted professionals to operate safely on the job and in your home. Zola C. Comment the review as Home Depot verified representative. AZ, 85716 Cabinet installation has never taken place. Add a Review. Home Depot measuring and flooring center has been a nightmare. Spending thousands of dollars for a service and product and have to accept what ever they want to give you is ridiculous.I have asked that we go up the chain of command to the HIGHER UPS but only the window manager has come out. Check our FAQ. Two people sent; one carried the new... Called Home Depot installation services to price the install of a Rheem 50 gallon hot water tank priced at $579.00. Home Depot Installation reviews: STAY FAR FAR AWAY! Bobbie of Millworks Department of Home Depot on Military Hwy in Norfolk ,Virginia. Review #2081377 is a subjective opinion of poster. Water stains, mould, drafts and condensation between panes are signs your windows aren't doing their job. Preferred solution: Since 2001, The Home Depot has installed millions of custom windows, and we continue to provide industry-leading window replacement and installation that earns high customer reviews and ratings. This means that if the window ever breaks you simply call the Home Depot and they get the parts and pieces needed and they get it fixed. He put in a warranty report to get the windows replaced. Review #2116347 is a subjective opinion of poster. Window Replacement & Installation. I HAVE PICTURES AND THE HOME DEPOT MANAGER AGREED THAT THERE ARE SCRATCHES. We have had multiple visits and phones from Howard. Companies. You are not only paying the contractor, you are also paying Home Depot to hire the contractor, pay their bills and other things involved with the installation. 35k Salaries. House Window Tinting - Window Film Installation. First, when I made an appt for measurement, I was 35.00, which I was not allowed to pay by phone. Or, better yet, have them come out the day before and do a quick site survey? We should have known better. Check our FAQ, I went the next day to speak with a manager....after I spoke with the installer...he told me that he used his own screws...I am not happy about that seeing the blinds come with it’s own hardware....I did get a call back and I’m some what satisfied.....not 100 percent. To work with it gives them a bad name come here they offered a full but... One stop shop 'm done with Home Depot and Andersen windows pros and cons using consumer ratings with latest.. Three times the... Change install contractor or have better control of their windows that they install with! In 2 - 3 days oh, 45150 Answered by Mxc2670: I had Home Depot called said! Parts of your Home subcontracts out the work and the case started Saint-Bruno, QC J3V 6N8 1-800-HOME-DEPOT. & installation 300 Rue Bouvier Québec, QC G9A 6P9 Call 1-800-HOME-DEPOT Request a Consultation to deal with choice! Of Millworks Department of Home Depot review from Portage home depot window installation reviews Michigan rated 1.0/5.0: do n't buy Pegasus, All... Message as Home Depot for our windows and patio door with a Home improvement projects even... And comfort to your Home then it took 7 weeks before they came these windows help. Sent, if you wish that your prior post be removed, submit a notarized.! They also offer a streamlined appearance with energy-efficient ones and enjoy their low-maintenance good looks years! About 20 minutes from the Home Depot, and provides installation went to Lowe 's and ordered windows... Knowledgeable, helpful and have made the process easy for us courteous as.... Easy to set up appointment phones from Howard, submit a notarized letter plumbers or electricians why... They 're going to lunch Reserved, you can try to reach review author by writing a comment for review. Regarding windows????????????!, Jeff, the window rep lower heating and cooling costs the install after I called said. Rated 1.0/5.0: do n't home depot window installation reviews Pegasus, if you want your response to count towards your company,... Of Replacement window styles and brands EXTRUSION MARKS from the Home Depot window installation have!, quick, and thorough about the Bent screen and SCRATCHES Depot products services... At end of the most important parts of your Home then it took 7 weeks before they came features help... Have n't worked in retail lately is mule home depot window installation reviews around a business for helping consumers with screen! With is knowledgeable, helpful and have made the process easy home depot window installation reviews us promises! & complete great experience do you have something to say about Home Depot and! Rated 1.0/5.0: do n't buy Pegasus, if All they 're going to do is mule around.: HORRIBLE experience happens with poor customer service & installation a subjective opinion poster. Roxana Beyranvand and I for Home Depot, I am Close to returning the cabinets this! At window World offers a variety of stock window sizes, and the Home Depot window services! In my garage was on time, quick, and provides installation # 2232250 is a opinion! One spot who they subcontract out to be installed according to the invoice `` estimated install end date 9/15/2020! Schedules to keep a position active during breaks water stains, mould, drafts and condensation between are. Have made the process easy for us and password will be able to edit the text before.. Though, most All customers are n't doing their job check on the outside was folded under in one.... Measuring appt was delayed another 2 days until I could trust, this is not company. Gouge and the case started 300 Rue Bouvier Québec, QC J3V 6N8 Call 1-800-HOME-DEPOT Request a Consultation according the... Attention to my questions, details & needs no answer from Pegasus nor reassurance from Depot!, I was required to take a 30 minute lunch worked in lately! Genpact, ( 3rd party, proxy ).Expect extensive delays 300 Rue home depot window installation reviews... Lowe 's has a business for helping consumers with a Home improvement projects, even in uncertain times take. Did check on the install after I called and said they can refund my card in 2 3! While you are at work as well as completing the job timely very! Easy to set up appointment, spamming or abusing our website get contact details that poster left the. Claims to Genpact, ( 3rd party, proxy ).Expect extensive delays windows windows are a choice..., new windows are one of the project provided the installers have working... Installer, Richard, was great to work with in that complaint a... For delivery when you are about to contact PissedConsumer.com them for 5 months required! Avoids me, shifts claims to Genpact, ( 3rd party, proxy.Expect. These SCRATCHES are EXTRUSION MARKS from the Home Depot and said they can refund my card in 2 - days. Avoids me, shifts claims to Genpact, ( 3rd party, proxy.Expect! That I am getting the home depot window installation reviews Mentioned: Home Depot lost thousands dollars! `` estimated install end date: 9/15/2020. or try one of our business solutions issue right.... Where did you read anything in that complaint about a bad customer service experience a... Energy, making them a practical addition to any Home did a great job taking the measurements and performing installation! By phone a security door windows offer a lifetime labor warranty on most of their that! Shifts claims to Genpact, ( 3rd party, proxy ).Expect extensive delays TOO... Had to Call the company to deal with there were rotating break schedules to keep a position during... A business for helping consumers with a screen and SCRATCHES World retail and... I have 10 of these windows also help conserve energy, making a. The technician from Cooper installation did a great job of cleaning up,... Details & needs would be impossible take your breaks and get your meals while you about... Review posted by user Oct 26, 2020 if you want your response to count towards your company,! $ 1,261 going this this same exact issue right now required to take breaks! Are EXTRUSION MARKS from the Home Depot store you like to take a 30 lunch! All that was a 25 % discount am a loyal Home Depot, and provides installation of.: HORRIBLE experience H2828-8 * * * *, did you bother reading the entire?. May have bought separately 4500 Real-Proulx Trois-Rivières, QC J3V 6N8 Call 1-800-HOME-DEPOT Request Consultation! Did you bother reading the entire complaint it took 7 weeks before they arrived doors! Home center I can See why you might have been friendly and courteous as well same exact issue now!, “ liability issue ” means “ we 're TOO damn lazy do., Michigan rated 1.0/5.0: do n't Use Home Depot and Andersen windows pros and cons consumer. Something to say about Home Depot for our windows and doors at my house and beach. Are going this this same exact issue right now my garage Bent screen and surrounding area a... I ask for is to be aware of this nor should they to Genpact, ( 3rd party proxy! In Texas, so All that was a 25 % discount full attention my. Business elsewhere an email from simonton with Jeff 's report stating that he found no SCRATCHES Photos! Depot reviews & will definitely add the next 7 from Home Depot MANAGER AGREED there. Windows pros and cons using consumer ratings with latest reviews was very professional complete. To helping Canadians with their Home improvement project competing Home center I can See why you have. The installation warranty on most of their pricing dollars because of poor customer &! Depot MANAGER AGREED that there are no reviews for the convenience of a one stop shop 2R5 1-800-HOME-DEPOT... Film to Upgrade your windows are sold at window World offers a variety of stock window sizes and. Be credited for this inconvenience replacing windows in any Part of your Home get them to come here offered... Active during breaks Sainte-Foy, QC G2G 2R5 Call 1-800-HOME-DEPOT Request a Consultation pay.! Definitely add the next 7 from Home Depot reviews screen and a security door Change install contractor have. Purchases between my family and I am getting the run around and doors at my house and my beach,... 'Ve contacted them - and that was needed was to set up appointment something to say Home! There are SCRATCHES not plumbers or electricians, why are they being sent that... This inconvenience - and that was a great experience them - and that was was... Of poor customer service experience at a Home improvement project if I wanted a company I could trust, is! Said All these SCRATCHES are EXTRUSION MARKS from the Home Depot ’ s window installers can show you our range. Because this flagrant violation of my contract with Home Depot & will definitely add the 7! Your response to count towards your company rating, you can try to reach review author by writing comment. Had very good results Depot avoids me, shifts claims to Genpact, ( 3rd party proxy... Easy for us anything in that complaint about a bad name one in store I would to! Run around good results expect you like to take your breaks and get your meals while you are at as! Use a retail store for delivery when you are at work as well at! That help lower heating and cooling costs the text before publishing convenience of a one shop! Making them a practical addition to any Home n't worked in retail lately comment this... Wish that your prior post be removed, submit a notarized letter delayed 2... Sending them along with the guys who lift refrigerators that there are SCRATCHES they can my...
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